plus77a Casino Privacy Policy
Your privacy matters to us. This Privacy Policy explains exactly what personal data plus77a collects, why we collect it, how we use it, who we may share it with, and what rights you have as a player and as a data subject under Philippine law.
How plus77a Protects Your Data
End-to-End Encryption
All data transmitted between your device and plus77a is protected by TLS encryption. Account credentials, payment details, and personal information are stored using industry-standard encryption protocols. plus77a does not store raw card numbers or full bank account details on its servers.
No Unauthorised Sharing
plus77a does not sell, rent, or trade your personal data to third-party marketers. Your data is shared only with regulated service providers who are contractually required to process it solely for the purposes of delivering plus77a's platform services, and with authorities where legally mandated.
RA 10173 Compliance
plus77a processes all personal data in strict compliance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012, and its implementing rules. We maintain a registered Data Protection Officer (DPO) and follow the National Privacy Commission's guidelines for personal information controllers.
Your Rights, Respected
As a plus77a player and a data subject under Philippine law, you have the right to access, correct, and request deletion of your personal data. You may also object to certain types of processing and withdraw consent for marketing communications at any time through your account settings or by contacting support.
Defined Retention Periods
plus77a does not keep your personal data indefinitely. Retention periods are defined by regulatory requirements — PAGCOR and AML regulations require transaction records to be retained for a minimum of five years. After the retention period expires, data is securely deleted or anonymised in accordance with our data lifecycle policy.
Marketing Opt-Out Anytime
If you have consented to receive promotional emails, SMS, or push notifications from plus77a, you may withdraw that consent at any time. Use the unsubscribe link in any marketing email, update your communication preferences in your account settings, or contact our support team to opt out of all marketing communications immediately.
Introduction
This Privacy Policy ("Policy") describes how plus77a Casino ("plus77a", "we", "us", "our"), operating the website at https://plus77a.net, collects, uses, stores, protects, and discloses personal information obtained from players, visitors, and registered users ("you", "your", "data subject") of the platform.
plus77a is a personal information controller as defined under Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and its implementing rules and regulations. We are committed to upholding the data privacy rights of every individual whose personal information we process.
By registering a plus77a account or otherwise using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the platform.
Personal Data We Collect
plus77a collects only the personal data that is necessary and proportionate to the purposes for which it is collected. The categories of personal data we collect include the following:
2.1 Identity & Contact Information
- Full legal name as it appears on a government-issued identification document
- Date of birth (to verify the 21+ age requirement mandated by PAGCOR)
- Residential address, including barangay, city/municipality, province, and postal code
- Valid email address and Philippine mobile number
- Government-issued ID type and ID number (e.g., PhilSys National ID, passport, SSS ID, UMID)
2.2 Financial Information
- GCash or Maya mobile wallet number registered in your own name
- Bank account details (account name and number) for bank transfer transactions via BPI, BDO, or UnionBank
- Cryptocurrency wallet address for USDT TRC20 transactions
- Transaction history, including deposit amounts, withdrawal requests, game wager amounts, and win/loss records
2.3 Technical & Usage Data
- IP address and approximate geolocation at the time of access
- Device type, operating system, browser type and version
- Session duration, pages visited, features used, and game titles played
- Login timestamps and frequency of access
- Referral source and marketing attribution data (if applicable)
2.4 Communications Data
- Records of live chat conversations, email correspondence, and support ticket content
- Any information you voluntarily provide when contacting plus77a customer support
- Survey responses and feedback submitted through the platform
| Data Category | Examples | Required? |
|---|---|---|
| Identity & Contact | Name, DOB, address, email, mobile | Mandatory |
| Financial | GCash number, bank account, transactions | Mandatory for withdrawals |
| Technical & Usage | IP address, device info, session logs | Automatic |
| Communications | Chat logs, support emails | When contacting support |
| Marketing Preferences | Email/SMS opt-in status | Optional (consent-based) |
How We Collect Your Data
plus77a collects personal data through the following channels and methods:
3.1 Directly From You
The majority of personal data we hold is provided directly by you during the account registration process, KYC verification, deposit and withdrawal transactions, customer support interactions, and participation in promotions or surveys.
3.2 Automatically Through Technology
When you access the plus77a platform, we automatically collect certain technical data through server logs, cookies, web beacons, and similar tracking technologies. This includes your IP address, device characteristics, and browsing behaviour within the platform. See Section 7 for our full Cookies & Tracking policy.
3.3 From Third-Party Service Providers
In some circumstances, plus77a may receive personal data about you from third parties, including:
- Payment processors such as GCash (G-Xchange Inc.), Maya (Voyager Innovations), and partner banks for transaction verification purposes
- Identity verification and KYC service providers who assist us in validating government-issued identification documents
- Fraud detection and AML screening providers who cross-reference data against watchlists and sanctions databases
- Marketing attribution platforms that inform us of the channel through which you first discovered plus77a, where you have consented to such tracking
Why We Use Your Personal Data
plus77a processes your personal data for the following specific and legitimate purposes:
- Account Management: To create and maintain your plus77a player account, authenticate your identity at login, and manage your account preferences and settings.
- Age & Identity Verification: To verify that you meet the mandatory 21+ age requirement as prescribed by PAGCOR and Philippine gaming regulations, and to confirm your identity for KYC compliance.
- Transaction Processing: To process your deposits, withdrawals, and in-platform transactions accurately and securely, and to maintain a complete record of all financial activity on your account.
- Regulatory Compliance: To fulfil our legal and regulatory obligations under PAGCOR licensing conditions, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act of 2012.
- Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorised account access, and other illegal or prohibited conduct on the platform.
- Customer Support: To respond to your enquiries, resolve complaints, process refund or dispute requests, and provide assistance through our live chat and email support channels.
- Platform Improvement: To analyse usage patterns and player behaviour (in aggregated, anonymised form) to improve the plus77a platform, game selection, and user experience.
- Responsible Gaming: To monitor gaming activity for signs of problem gambling behaviour and to administer responsible gaming tools such as deposit limits, cool-off periods, and self-exclusion programmes.
- Marketing Communications: Where you have provided explicit consent, to send you personalised promotional offers, bonus notifications, and updates about new features via email, SMS, or push notification.
Legal Bases for Processing
plus77a processes your personal data only when there is a valid legal basis for doing so under the Data Privacy Act of 2012 and its implementing regulations. The legal bases we rely upon are as follows:
- Contractual Necessity: Processing is necessary to perform our contractual obligations to you under the Terms and Conditions you accepted upon registration — including account management, transaction processing, and game provision.
- Legal Obligation: Processing is required to comply with applicable laws and regulations, including PAGCOR licensing requirements, AMLA reporting obligations, and NPC directives.
- Legitimate Interests: Processing is necessary for plus77a's legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring, provided these interests are not overridden by your data privacy rights.
- Consent: Where processing is not covered by the above bases — particularly for marketing communications — we will seek your explicit and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
Sharing Your Personal Data
plus77a does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We may share your personal data only in the following limited and controlled circumstances:
6.1 Service Providers & Processors
plus77a engages trusted third-party service providers to support the delivery of our platform services. These include payment processors, KYC and identity verification providers, cloud hosting and infrastructure providers, game software suppliers, and customer support technology providers. All service providers are contractually bound to process your data only as instructed by plus77a and to maintain appropriate security standards.
6.2 Regulatory & Law Enforcement Authorities
plus77a may be required by law, court order, PAGCOR directive, or other binding legal instrument to disclose personal data to regulatory bodies, law enforcement agencies, or government authorities in the Philippines. We will disclose only the minimum information required to satisfy the legal obligation and will inform you of such disclosures where permitted by law.
6.3 Anti-Money Laundering Reporting
As a PAGCOR-regulated entity, plus77a is subject to the Anti-Money Laundering Act (Republic Act No. 9160, as amended). We are required to file covered and suspicious transaction reports with the Anti-Money Laundering Council (AMLC) where applicable thresholds or indicators are met. Such reporting may involve the disclosure of your transaction data and identity information.
6.4 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of all or part of plus77a's business assets, your personal data may be transferred to the acquiring entity, subject to equivalent data protection commitments. You will be notified of any such transfer that materially affects your privacy rights.
Cookies & Tracking Technologies
plus77a uses cookies and similar tracking technologies on the platform to ensure functionality, improve performance, and — where you have consented — deliver personalised content and marketing communications.
7.1 Types of Cookies We Use
- Strictly Necessary Cookies: Essential for the platform to function correctly. These include session cookies that maintain your login state and security tokens. These cannot be disabled.
- Performance & Analytics Cookies: Used to collect aggregated, anonymised data about how players interact with the plus77a platform, helping us identify areas for improvement. These are enabled by default but may be disabled.
- Functionality Cookies: Remember your preferences such as language settings, preferred payment method, and responsible gaming tool configurations.
- Marketing Cookies: Used only where you have consented, to track the effectiveness of marketing campaigns and deliver relevant promotional content. You may withdraw consent at any time.
7.2 Managing Cookie Preferences
You may manage non-essential cookie preferences through the Cookie Preferences panel available in your account settings. You may also control cookies through your browser settings, though disabling certain cookies may affect the functionality of the plus77a platform. Strictly necessary cookies cannot be disabled without impairing your ability to use the service.
Data Retention
plus77a retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. The following retention periods apply:
- Account & Identity Data: Retained for the duration of your active account plus five (5) years following account closure, as required by PAGCOR licensing conditions and AMLA regulations.
- Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, in compliance with AMLA and tax record-keeping requirements.
- KYC Documentation: Retained for the duration of your account plus five (5) years, or longer if required by an ongoing regulatory investigation or legal proceeding.
- Customer Support Records: Retained for three (3) years from the date of the support interaction, to facilitate dispute resolution and quality assurance.
- Marketing Preference Data: Retained until you withdraw consent or close your account, after which it is deleted within 30 days.
- Technical & Usage Logs: Retained for twelve (12) months from the date of generation, unless required for an active security investigation.
Upon expiry of the applicable retention period, plus77a will securely delete or irreversibly anonymise your personal data using methods that render recovery impossible.
Data Security
plus77a implements a comprehensive set of technical, organisational, and physical security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. Our security framework includes:
- Transport Layer Security (TLS 1.2 and above) for all data in transit between your device and plus77a servers
- AES-256 encryption for sensitive data stored at rest, including identity documents and financial information
- Multi-factor authentication options for player account access
- Role-based access controls limiting employee access to personal data on a strict need-to-know basis
- Regular vulnerability assessments and penetration testing of platform infrastructure
- Automated anomaly detection and intrusion prevention systems monitoring platform traffic in real time
- Comprehensive staff training on data handling, privacy obligations, and security procedures
Your Data Privacy Rights
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by plus77a:
- Right to be Informed: You have the right to be informed of how your personal data is being collected and processed, which is the primary purpose of this Privacy Policy.
- Right of Access: You have the right to request a copy of the personal data plus77a holds about you, along with information about how it is being used.
- Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You may update most personal details directly through your account settings.
- Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under PAGCOR and AMLA regulations.
- Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to our overriding legal and regulatory obligations.
- Right to Data Portability: Where technically feasible, you have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
- Right to Lodge a Complaint: You have the right to lodge a complaint about plus77a's data processing practices with the National Privacy Commission (NPC) of the Philippines.
To exercise any of the above rights, please contact our Data Protection Officer using the contact details provided in Section 14. We will respond to all verified requests within thirty (30) calendar days, in accordance with NPC guidelines.
Children, Minors & the 21+ Requirement
plus77a does not knowingly collect personal data from individuals under the age of 21. Our platform is strictly intended for adult players aged 21 years and above, as required by PAGCOR regulations governing online casino and gaming operations in the Philippines.
If you believe a minor may have registered or attempted to register on the plus77a platform, please notify our support team immediately at [email protected] so that we can investigate and take appropriate action.
Cross-Border Data Transfers
plus77a primarily processes and stores personal data within the Philippines or in jurisdictions with comparable data protection standards. In certain circumstances, personal data may be transferred to and processed in countries outside the Philippines — for example, where game software providers or cloud infrastructure providers operate data centres in other jurisdictions.
Where such cross-border transfers occur, plus77a ensures that appropriate safeguards are in place to protect your personal data, including:
- Contractual clauses requiring recipient organisations to maintain data protection standards equivalent to those required under RA 10173
- Transfers only to jurisdictions assessed as providing adequate levels of data protection, or where specific protective mechanisms are in place
- Disclosure of cross-border transfers to the National Privacy Commission where required under NPC Circular No. 16-01 or any superseding guidance
Updates to This Privacy Policy
plus77a reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, regulatory requirements, or platform features. When material changes are made, we will notify registered players via the email address associated with their account and display a prominent notice on the plus77a platform for a minimum of 30 days following the update.
The updated Policy will specify the revised effective date at the top of this page. Your continued use of the plus77a platform after the effective date of any amendment constitutes your acknowledgement of the updated Policy. We encourage you to review this page periodically to stay informed about how we protect your data.
Contact Us & Data Protection Officer
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by plus77a, please contact us through the following channels:
- General Privacy Enquiries: [email protected]
- Data Protection Officer (DPO): [email protected] (subject line: "DPO – Privacy Request")
- Live Chat: Available 24 hours a day, 7 days a week via the in-site chat widget
- Postal Address: plus77a Casino, Data Protection Officer, Philippines
We are committed to resolving all privacy-related concerns promptly and transparently. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.
Experience plus77a — Privacy-First, PAGCOR-Regulated Gaming
Now that you know exactly how plus77a protects your personal information, explore thousands of certified games, instant GCash and Maya payouts, and round-the-clock Filipino support — all in a secure, regulated environment.
21+ only · PAGCOR Regulated · RA 10173 Compliant · Play Responsibly